FTC v. Cox Media Group: Fake AI 'Active Listening' Ad Targeting
Falsely claimed AI-powered 'Active Listening' service could capture private conversations via smart devices; actually sold resold data-broker email lists
Real enforcement actions, fines, and penalties against AI companies from FTC, EEOC, state AGs, EU regulators, and more — sourced to primary documents.
23
$87.9M
15
20
Falsely claimed AI-powered 'Active Listening' service could capture private conversations via smart devices; actually sold resold data-broker email lists
Probe examines compliance with transparency and documentation requirements for GPAI models, including copyright compliance summaries
Original 2024 order charged Rytr with enabling fake reviews; reversed as unduly burdening AI innovation
Falsely guaranteed consumers could make money operating online storefronts using AI-powered services
Failed to mitigate risk of disparate harm to Black, Hispanic, and non-citizen applicants from AI underwriting models
Deceptive claims about efficacy and profitability of 'conversational AI' product claimed to replace human customer service representatives
AI-based applicant screening tool alleged to discriminate based on age, race, and disability
Marketed AI Content Detector as '98% accurate' when that figure came from academic content only; on general writing accuracy was ~53%
Operating AI companion chatbot without valid legal basis for processing user data, no age verification for minors, inadequate data transparency
Processed personal data to train ChatGPT without adequate legal basis, breached transparency obligations, lacked age verification, failed to notify data breach
Falsely claimed facial recognition software had high accuracy and zero gender/racial bias; trained on ~100K images, not the 'millions' claimed
False and misleading statements about accuracy and safety of generative AI; misrepresented hallucination rate for clinical AI tool
Deceptively advertised AI-powered scanners could detect all weapons and were more accurate than metal detectors; schools reported missed weapons and false alarms
Deceptive AI claims: fake 'robot lawyer', fake AI passive income, fake review generation, children's data misuse, false income claims
Marketed AI as 'world's first robot lawyer' without testing against human lawyers or evidence it could perform legal tasks
Collected EU/EEA users' public posts to train Grok AI chatbot without consent or adequate legal basis
Deployed facial recognition technology in stores capturing biometric data of customers without adequate consent or lawful basis
Built illegal database of 30B+ facial images scraped from internet; processed Dutch residents' biometric data without legal basis
AI facial recognition disproportionately misidentified people of color, women, and younger individuals as shoplifting threats
Unlawfully deployed facial recognition AI across 63 stores, capturing biometric data of hundreds of thousands of shoppers without consent or lawful basis
Automated recruiting software programmed to reject applicants based on age (55+ women, 60+ men)
Retained children's voice recordings indefinitely despite deletion requests; used data to train AI models; Ring employees accessed private video
Used 9.4B KakaoTalk messages from 600K users to train chatbot without explicit consent; exposed personal data on GitHub; collected data of 200K+ children under 14
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